harta33 is committed to protecting the personal data of every Malaysian player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have over your information.
Our Privacy Commitments to You
Six core commitments that govern how harta33 handles the personal data of every registered player in Malaysia.
All personal data transmitted to and from harta33 is protected by 256-bit SSL/TLS encryption — the same standard used by major Malaysian financial institutions including Maybank and CIMB for online banking.
harta33 does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used exclusively to operate your account, process transactions, and comply with regulatory obligations.
You have the right to access, correct, export, and request deletion of your personal data held by harta33. Requests are processed within 30 days and can be submitted to [email protected] at any time.
harta33 collects only the personal data necessary to operate your account and meet our licensing obligations. We do not collect data that serves no operational or legal purpose.
Where personal data is shared with third parties — such as payment processors like Touch n Go eWallet, Boost, or fraud prevention partners — this is done under strict data processing agreements and only to the extent required.
In the unlikely event of a data breach affecting your personal information, harta33 will notify affected players promptly and in accordance with applicable data protection notification obligations.
Summary: harta33 ("we", "us", "our") operates the online casino and sportsbook platform accessible at harta33.asia. This Privacy Policy explains how harta33 collects, uses, stores, and protects the personal data of registered players and website visitors ("you", "your"). By using the harta33 platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms & Conditions.
1.1 For the purposes of applicable data protection law, harta33 acts as the data controller in respect of personal data collected through the harta33.asia platform. As data controller, harta33 determines the purposes and means of processing personal data submitted by registered players and platform visitors.
1.2 harta33 operates under international gaming authority licensing standards. The Platform's data processing practices are designed to comply with applicable data protection legislation and the data handling requirements imposed by the relevant gaming authority.
1.3 Any questions or concerns regarding harta33's data processing activities may be directed to our Data Protection contact at [email protected].
2.1 harta33 collects the following categories of personal data from registered players and platform visitors:
3.1 Directly from you: Most personal data is provided directly by you during registration, KYC verification, payment processing, customer support interactions, or when you update your account settings.
3.2 Automatically: Technical data — including IP addresses, device identifiers, and session data — is collected automatically when you access the harta33 platform. This data is collected via server logs, cookies, and similar tracking technologies described in Section 7.
3.3 From third parties: harta33 may receive personal data from third-party identity verification providers (used for KYC), payment processors (used for transaction verification), and fraud prevention services. Data received from third parties is handled in accordance with this Privacy Policy.
4.1 harta33 processes personal data under the following legal bases:
5.1 harta33 uses collected personal data for the following purposes:
harta33 does not use personal data for automated decision-making that produces legal or similarly significant effects without human review.
6.1 harta33 does not sell personal data to third parties. harta33 may share personal data with the following categories of third parties, strictly to the extent necessary for the stated purpose:
6.2 All third-party data processors engaged by harta33 are contractually bound to process personal data only as instructed by harta33 and in accordance with appropriate data protection standards.
7.1 The harta33 platform uses cookies and similar tracking technologies to operate the platform, maintain your login session, detect fraud, and — with your consent — analyse platform usage and deliver relevant content.
7.2 The following categories of cookies are used:
7.3 You may adjust cookie preferences at any time via your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in to and use the harta33 platform.
8.1 harta33 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, and audit obligations.
8.2 Specific retention periods applicable to harta33 data categories:
8.3 Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.
9.1 harta33 implements technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 While harta33 takes reasonable measures to protect personal data, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and to enable 2FA on their harta33 accounts to further protect their personal information.
10.1 Subject to applicable data protection law, you have the following rights in relation to your personal data held by harta33:
10.2 To exercise any of these rights, contact harta33 at [email protected]. harta33 will respond to all verifiable requests within thirty (30) days. Where requests are complex or numerous, harta33 may extend this period by a further 30 days with prior notification.
harta33 may be required to retain certain data regardless of erasure requests where retention is mandated by anti-money-laundering law, gaming licensing obligations, or a court order. In such cases, harta33 will inform you of the basis for retention.
11.1 The harta33 platform is strictly for individuals aged 21 years and older. harta33 does not knowingly collect personal data from persons under 21 years of age. If harta33 becomes aware that personal data has been collected from an underage individual, the relevant account will be immediately suspended, the data securely deleted, and any net deposits returned in accordance with the harta33 Terms and Conditions.
11.2 If you believe a person under 21 has registered on the harta33 platform, please notify harta33 at [email protected] immediately.
12.1 harta33 may transfer personal data to third-party service providers located outside Malaysia where this is necessary to operate the platform — for example, to cloud infrastructure providers or international fraud prevention services.
12.2 Where personal data is transferred internationally, harta33 ensures that appropriate safeguards are in place, including contractual protections equivalent to applicable data protection standards. harta33 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing supplementary safeguards.
13.1 With your consent, harta33 may send promotional communications via email or on-platform notification regarding bonuses, new game releases, sportsbook promotions, and VIP programme updates relevant to your harta33 account.
13.2 You may withdraw consent for marketing communications at any time by updating your notification preferences in your harta33 account settings. Withdrawal of marketing consent does not affect the lawfulness of processing prior to withdrawal and does not affect transactional communications (such as deposit confirmations or security alerts) which harta33 is obligated to send regardless of marketing preferences.
14.1 harta33 may update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or platform features. The effective date at the top of this policy reflects the date of the most recent revision.
14.2 Where changes to this Privacy Policy are material, harta33 will notify registered players via email to the address associated with their account. Continued use of the harta33 platform following notification of a material change constitutes acceptance of the updated Privacy Policy.
14.3 harta33 recommends that players periodically review this Privacy Policy to remain informed about how personal data is handled.
15.1 If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how harta33 handles your personal data, please contact us:
15.2 harta33 is committed to resolving all privacy-related enquiries promptly and transparently. Where you are not satisfied with harta33's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
harta33 is built on a foundation of trust, transparency, and security. Play confidently knowing your personal data is protected to the highest standard — and explore Malaysia's most complete online casino today.
🔞 21+ only. Gambling involves financial risk. Play responsibly. harta33 operates under international gaming authority licensing.